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UX Research Methods

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Card Sorting

Card sorting is a user research method for uncovering
how people assimilate and classify information in
your website allowing you to develop an effective
information architecture and sitemap.

User Interview

User interviews can be a great way to extract
information from users for user experience
understanding, usability understanding and ideation.

Wireframing

Wireframe is commonly used to lay out content
and functionality on a page which takes into
account user needs and user journeys.

Field Study

A field study is a general method for collecting data
about users, user needs, and product requirements
that involves observation and interviewing.

Personas

Personas development belongs at the beginning
of the project, as personas can inform site functionality, help uncover gaps, or highlight new opportunities.

Usability Testing

Usability testing is a way to see how easy to use
something is by testing it with real users.

UX DESIGN PROCESS

  • Research
  • Analysis
  • Design
  • User Testing
RESEARCH

This is how everything starts, gathering information
about the project, either from the client or on my own.

-STAKEHOLDER INTERVIEW
-BUSINESS OBJECTIVES
-USER INTERVIEW
-FIELD STUDIES
-USER OBSERVATION

ANALYSIS

What all user research has in common is that it helps place
people at the center of your design process and your products.

-DEVELOP PERSONAS
-CREATE USER JOURNEY
-TRANSLATE GOALS TO TASKS
-TRANSLATE TASKS TO FUNCTIONS

DESIGN

UX Design encompasses any and all interactions between
a potential or active customer and a company.

-SITEMAP
-SKETCHING
-WIREFRAMING
-PROTOTYPING
-VISUAL DESIGN

USER TESTING

With UserTesting's on-demand CX research platform,
you uncover 'the why' behind customer interactions.

-EVALUATION
-USABILITY TESTING